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[ShopeePay] How do I set up fingerprint or facial IDs for ShopeePay verification? (ENG)

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If your device supports fingerprint or facial recognition, you can set these as your verification methods for ShopeePay. Enjoy more seamless and secure ShopeePay transactions, without needing to input your ShopeePay PIN.

 

Android devices (Face Recognition Authentication)

  1. Enable Fingerprint Authentication by selecting ⚙ on the ShopeePay page > PIN & Biometric > enable the toggle for Fingerprint Authentication > enter ShopeePay PIN. 


Enabling-Fingerprint-Authentication-for-ShopeePay.gif


 

iOS devices (Touch ID & Face ID)

  1. Enable Touch ID by selecting ⚙ on the ShopeePay page  > PIN & Biometrics > enable the toggle for Touch ID Authentication > enter ShopeePay PIN. 


Enabling-Touch-ID-for-ShopeePay.gif


  1. Enable Face ID by selecting ⚙ on the ShopeePay page > Setting > PIN & Biometrics > enable the toggle for Face ID > enter ShopeePay PIN. 


Enabling-Face-ID-for-ShopeePay.gif



⚠️Note

  • This feature is only available to phones that support biometrics. If the biometric feature is not available on your device, you can still use ShopeePay PIN.

  • To disable, simply select the toggle again.

  • If you’re unable to use your fingerprint or face for ShopeePay verification temporarily, such as when you’re wearing gloves or a mask, you can still opt to enter your ShopeePay PIN during payment. 

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